Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
Infosys Hiring for Graduate Freshers, Entry Level, Mid Level and Experience professionals in various domains such as Technology, Engineering, Digital, Finance, Supply chain, Logistics, Management, Operation, Customer services, HR, Legal, Cyber, AI, Robotics and many more domains
We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys BPM Graduate Hiring Freshers
Process Executive
Job Responsibilities
Candidate needs to have 15 years of full time education
Proficient with basic computer knowledge
Excellent website research & navigation skills
Should be good in reading/understanding/interpretation of the content
Candidate should be flexible to work in 24*7 environments, comfortable to work in night shifts (Rotational)
Excellent verbal, written communication, interpretation and active listening skills
Should have good command over English Grammar and Fluency in English
Should be able to manage outbound calls in a timely manner following the scripts when handling different subjects/scenarios
Ability to quickly and efficiently assimilate process knowledge
Effective probing & analyzing skills and capable of doing a multi-tasking of voice & data entry
No long leave in plan for at least next 1 year
Work will be from office only ( No WFH)
Additional Responsibilities :
2. Excellent verbal and written communication skills
3. Must be a good team player
4. Good problem – solving skills
5. Ability to always remain professional and courteous with customers
6. Analytical ability
7. Working from office
8. Location of posting – Bangalore
Technical Requirements :
• Good communication skills, willingness to work in Night shift.
• We need immediate joiners only.
For more details to apply, Click here!
Sr. Process Executive
Job Responsibilities
Able to interpret financial statements and a deep understanding of finance and accounting principles and procedures, with a passion for financial markets.
Excellent written and verbal communication skills are necessary to interact with clients and internal stakeholders and explain complex financial concepts.
The ability to be highly organized and have a rigorous attention to detail is critical for ensuring data accuracy.
Time-bound and meticulous.
Capacity to function autonomously in a demanding setting.
The capacity to identify problems, understand their root causes, and propose effective solutions is a key requirement.
Must be able to analyze and interpret the data/numbers.
Additional Responsibilities :
Job Location : Bangalore
Qualification :
Full Time Graduation – UG (BCom/BBA); Year of Passing – 2022; 2023.
Full Time Post Graduation – PG (MCom/MBA (Finance)); Year of Passing – 2024; 2025.
Shifts: Willingness to work for any shift (24*5)
Experience : 0-1 Year
Technical Requirements :
To qualify for the role, you must have:
Bachelor’s Degree (Finance or Accounting preferred): BCom/BBA
Master’s Degree (Finance or Accounting preferred): MCom/MBA (Finance)
Note : Post Graduation is a must from either MCom/ MBA (Finance) background.
For more details to apply, Click here!
Process Executive
Job Responsibilities
Deliver on day-to-day process targets in meeting Customer SLAs.
Should be able to work as per the provided client shift timings.
Follow the governance mechanism established with the client.
Execute transactions as per prescribed guidelines and timelines.
Technical Requirements :
• Proficiency in MS office application.
• Willingness to work in business aligned shifts, Night Shift also (24*7).
• Open to accept changes in work methods or systems to improve performance beyond agreed standards.
• Mortgage knowledge is the added advantage.
• 15 years of Graduation should be completed
• Knowledge on Banking / Mortgage / Insurance domain is Plus
• Graduation passout year 2022 to 2025 only .
• Post Graduation passed out or Pursuing candidate will not be eligible for this role
For more details to apply, Click here!
Junior Accountant
Job Responsibilities
Effective probing & analyzing skills and capable of doing a multi-tasking.
Should be comfortable working from office and night shifts.
Being proactive and show the utmost respect client.
Job Requirements
Bachelor Of Commerce, BCom, BBA
For more details to apply, Click here!
Senior Process Executive
Process Executive /Sr process executive /Process specialist ( as per experience ) :
Location : Pune
Job Responsibilities :
Provide first-level resolution to the customers
Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
Build rapport with customers through active listening, effective communication, and attention to detail.
Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
Document and track customer interactions and technical issues in the service management system.
Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
Participate in ongoing training and upskilling programs to enhance technical and customer service skills.
Preferred Qualifications :
Any Graduate
Additional certifications in customer service/upskilling