| Job Role | Email Back Office |
| Job Category | Walk-in Drive |
| Qualification | Any Degree/PG Degree |
| Experience | 0 – 4 years |
| Salary/CTC | Best In Industry |
| Job Location | Chennai |
| Venue | Chennai |
| Walk-in Date | 05 December 2025 |
Detailed Eligibility for HCL Walk-in :
Designation : Customer Service Representative
Email Back Office (Freshers) :
- Education requirement : Graduate/postgraduate only
- Minimum experience : Freshers, preferably in USA environment.
- Skill : Good English, Written and Verbal communication.
Shift : Saturday to Friday Night shift, weekly 5 days with 2-week offs (Saturday and Sunday included)
Essential Duties and Responsibilities :
- Requires strong analytical skill to review issues, analyze information and tools, provide the details, and perform follow-up as and when required .
- Requires the ability to use the right template accurately , document the issue and update the customer records and category.
- Requires strong written communication skills to respond to customer.
- The Email backend representative is expected to handle store-based, employee-based, and digital coupon-based issues. Primary responsibilities include understanding the cases, providing support to ensure positive customer experience.
- The specialist must demonstrate strong attention to details. Must also demonstrate the ability to learn quickly and apply the right methods of resolution.
How to Apply for HCLTech Walk-in Drive 2025?
Interested and eligible candidates can attend the Walk-in Drive on 05 December 2025 (11.00 AM – 2.00 PM).
Interview Date : 05 December 2025 Time : 11.00 AM – 2.00 PM
Venue :
HCL AMB 6,
Ambattur Industrial Estate,
Chennai.