Yogeshwar Technologies

Capgemini Off Campus Drive 2026 – Associate Software Engineer/Contact Support Group

Job RoleJob LocationLast Date
Associate Software EngineerHyderabadASAP
Contact Support GroupNoida10 January 2026

Capgemini Off Campus Drive 2026 for Associate Software Engineer :

Job RoleAssociate Software Engineer
Job TypeOff-Campus Drive
QualificationB.E/B.Tech
ExperienceFreshers/Experienced
Salary/CTCBest In Industry
Job LocationHyderabad
Last DateASAP

Detailed Eligibility :

Associate Software Engineer :

  • Candidates must possess a B.E/B.Tech qualifications

Job Description : Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.

  • Applies scientific methods to analyse and solve software engineering problems.
  • He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.
  • His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.
  • The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.
  • The software engineer collaborates and acts as team player with other software engineers and stakeholders.

Job Description – Grade Specific :

  • Is the entry level in Software Engineering with a foundational understanding on programming concepts, software design and software development principles.
  • Consistently works to direction with reducing supervision, producing accurate and reliable results.
  • They are expected to be eager to learn and know when to ask questions and check for understanding.
  • Understands and follows work processes. Is aware of costs related to own work.
  • Organises own time to deliver against tasks set by others with a short term horizon.
  • Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance.
  • Actively seeking feedback to improve and starting to manage own career with support.

How to Apply for Capgemini Off Campus Drive 2026?

Interested and Eligible candidates can apply for this position by following the link as soon as possible.

For More Details & Apply :  https://careers.capgemini.com/job/Hyderabad-Associate-Software-Engineer/1276816901/?feedId=388933


Capgemini Off Campus Drive 2026 for Contact Support Group :

Job RoleContact Support Group
Job TypeOff-Campus Drive
QualificationAny Degree/Diploma
Batch2025
ExperienceFreshers
Salary/CTCRs. 3,00,000/-
Job LocationNoida
Last Date10 January 2026

Detailed Eligibility – Capgemini Exceller :

CSG IT Enablers Contact Support Group :

  • Candidates must have completed any 3-year diploma/graduation in 2025

Desired Skills :

  • Should have excellent communication and English speaking skills
  • Should have good interpersonal skills and ability to perform under pressure
  • Basic computing skills
  • Should be open to sign Service Level Agreement and KPIs

Job Description :

  • Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support
    • Ticket Management – Prioritize the urgency of the ticket, right categorization based on issues of the ticket, track status of the ticket (On-hold, Open, closed & resolved), Keep customers informed on status etc.
    • Business intelligence – use ticket data and analysis, tools and use best practices in the account to support customer
    • Service Delivery – Its our service to the customer and delivering what is expected
    • Customer Management – How effectively you are interaction starting from Greeting to resolution and call closure is what is expected
    • CHIP – Our intelligent AI BOT which help to answer customer query saving SD & customers time and effort on issue resolution. Also helps in making customer’s experience better
    • Service email retrieve – How effective are we in handling email as a contact channel and minimize hops between SD and the customer
    • Knowledge Management – How effectively we manage the Knowledge base to resolve customer issues
    • Service Marketing – Increase customer brand by bringing and here its Capgemini where we talk about tools where increase usage can help the customer
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical/industries
  • Troubleshoot customer issues related to internet – troubleshooting, Password reset/session reset/renaming profile
  • Meet customer requirements through first contact resolution (Resolve an issue in the first contact itself)
  • Clarify customer requirements
    • Probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy

Note :

  • Only shortlisted candidates will be invited for the assessment/selection process
  • Selection process will be done in virtual mode
  • Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online
  • Willing to work in a 24/7 environment
  • Candidates must be open to relocate to any location and work in night shifts

Salary : Rs. 300,000.00 per Annum

Salary Break-up :  3.25 Lacs (3 LPA + 25k one-time incentive)

Contact Support Group (CSG) : CSG is Capgemini’s Cloud & Infra Services’ (CIS) first line of defense managing IT infrastructure incidents and service requests via Business Intelligence Approach using legacy (email and voice) and digital contact channels (chat, SSP, BOTs, etc.). CSG works in cohesion to offer optimised, proactive, predictive and user-centric IT support solutions for Capgemini’s CIS division global customer base. Based on your profile and assessment performance, we would like to offer you an opportunity to be a part of Customer Support Group where you enable speedy and satisfactory incident resolution/escalation to improve the experience of end user. You are required to be flexible in working with clients (24 x 7 rotational shifts) across different Regions and time zones.

How to Apply for Capgemini Off Campus Drive 2026?

Interested and Eligible candidates can apply for this position by following the link on or before 10 January 2026 (11:59 PM).

For More Details & Apply :  https://app.joinsuperset.com/join/#/signup/student/jobprofiles/3a776dbf-8e0a-48da-9bda-c26e442567be

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