𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐀𝐬𝐬𝐨𝐜𝐢𝐚𝐭𝐞_𝐇𝐲𝐝𝐞𝐫𝐚𝐛𝐚𝐝,𝐈𝐧𝐝𝐢𝐚

𝐀𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐣𝐨𝐛 :

𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧 :

𝗥𝗼𝗹𝗲 : 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲 – 𝗪𝗼𝗿𝗸 𝗳𝗿𝗼𝗺 𝗢𝗳𝗳𝗶𝗰𝗲

𝗝𝗼𝗯 𝗧𝘆𝗽𝗲 : Seasonal

𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻 : Hyderabad

Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

𝗪𝗵𝗮𝘁 𝘄𝗶𝗹𝗹 𝘆𝗼𝘂 𝗱𝗼 𝗮𝘀 𝗮 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗲?

As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

𝗪𝗵𝗮𝘁 𝗮𝗿𝗲 𝘆𝗼𝘂𝗿 𝗵𝗼𝘂𝗿𝘀?

This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date

𝗪𝗵𝗮𝘁 𝘀𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝘀 𝘄𝗶𝗹𝗹 𝘆𝗼𝘂 𝗯𝗿𝗶𝗻𝗴?
Hard-working, articulate, and detail-oriented
Friendly and customer-focused in every situation
Ability to learn quickly and embrace change
Comfortable multi-tasking in a high-energy environment.

𝗪𝗵𝗮𝘁 𝗯𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝘄𝗶𝗹𝗹 𝘆𝗼𝘂 𝗿𝗲𝗰𝗲𝗶𝘃𝗲?

𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 :

One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:

. 𝗠𝗲𝗱𝗶𝗰𝗮𝗹 𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲
. 𝗣𝗲𝗻𝘀𝗶𝗼𝗻 𝗽𝗹𝗮𝗻
. 𝗟𝗶𝗳𝗲𝘀𝘁𝘆𝗹𝗲 𝗯𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗮𝗻𝗱 𝗿𝗲𝘁𝗮𝗶𝗹 𝗱𝗶𝘀𝗰𝗼𝘂𝗻𝘁𝘀 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗼𝘂𝗿 𝗔𝗺𝗮𝘇𝗼𝗻 𝗘𝘅𝘁𝗿𝗮𝘀 𝗽𝗿𝗼𝗴𝗿𝗮𝗺
. 𝗘𝘅𝗽𝗲𝗿𝘁 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗮𝗻𝗱 𝗼𝗻𝗴𝗼𝗶𝗻𝗴 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝗶𝗲𝘀 𝘁𝗼 𝗹𝗲𝗮𝗿𝗻 𝗺𝗼𝗿𝗲 𝗮𝗻𝗱 𝗱𝗲𝘃𝗲𝗹𝗼𝗽 𝘆𝗼𝘂𝗿 𝘀𝗸𝗶𝗹𝗹𝘀 learn more and develop your skills

If this role sounds like it’s for you, then click on the link below to start the application process!

You’ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience.

If successful, we will contact you about next steps!

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

𝗕𝗮𝘀𝗶𝗰 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀

𝗠𝗶𝗻𝗶𝗺𝘂𝗺 𝗮𝗴𝗲: 𝟭𝟴 𝘆𝗲𝗮𝗿𝘀 𝗼𝗹𝗱
𝗛𝗮𝘃𝗲 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝘁𝗼 𝘄𝗼𝗿𝗸 𝗶𝗻 𝗜𝗻𝗱𝗶𝗮
𝗦𝘁𝗿𝗼𝗻𝗴 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝘀𝗸𝗶𝗹𝗹𝘀 𝗶𝗻 𝗘𝗻𝗴𝗹𝗶𝘀𝗵 (𝗯𝗼𝘁𝗵 𝘄𝗿𝗶𝘁𝘁𝗲𝗻 𝗮𝗻𝗱 𝗼𝗿𝗮𝗹 𝗳𝗹𝘂𝗲𝗻𝗰𝘆)
𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗮 𝗰𝗼𝗺𝗽𝘂𝘁𝗲𝗿
𝗧𝗵𝗲 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝘁𝗼 𝘄𝗼𝗿𝗸 𝘃𝗮𝗿𝘆𝗶𝗻𝗴 𝘀𝗵𝗶𝗳𝘁𝘀 𝗳𝗿𝗼𝗺 𝗠𝗼𝗻𝗱𝗮𝘆 𝘁𝗼 𝗦𝘂𝗻𝗱𝗮𝘆 𝘄𝗶𝘁𝗵𝗶𝗻 𝘁𝗵𝗲 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗵𝗼𝘂𝗿𝘀 𝗼𝗳 𝟲 𝗮𝗺 𝗮𝗻𝗱 𝟭𝟭𝗽𝗺
𝗪𝗶𝗹𝗹𝗶𝗻𝗴𝗻𝗲𝘀𝘀 𝗮𝗻𝗱 𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝘁𝗼 𝘄𝗼𝗿𝗸 𝗶𝗻 𝗿𝗼𝘁𝗮𝘁𝗶𝗻𝗴 𝘀𝗵𝗶𝗳𝘁𝘀 (𝗶.𝗲. 𝗲𝗮𝗿𝗹𝘆, 𝗹𝗮𝘁𝗲, 𝗼𝘃𝗲𝗿𝗻𝗶𝗴𝗵𝘁, 𝘄𝗲𝗲𝗸𝗲𝗻𝗱, 𝗮𝗻𝗱 𝗼𝘃𝗲𝗿𝘁𝗶𝗺𝗲 𝗮𝘀 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗱)

Company – ADCI HYD 20 SEZ

Job ID: ASF250120313

𝐀𝐩𝐩𝐥𝐲 𝐥𝐢𝐧𝐤 : https://www.amazon.jobs/en/jobs/SF250120313/customer-service-associate_hyderabad-india?cmpid=SPLICX0248M&ss=paid&utm_campaign=cxro&utm_content=job_posting&utm_medium=social_media&utm_source=linkedin.com