| Job Role | Voice Customer Care Executive |
| Qualification | Any degree |
| Experience | 0 – 1 year |
| Salary/CTC | Best in Industry |
| Job Location | Mangaluru |
| Venue Location | Mangaluru |
| Walk-in Date | 26 November – 05 December 2025 |
Detailed Eligibility :
Job Title : Customer Support Officer – BPO
Voice Customer Care Executive :
Preferred candidate profile
- Graduate freshers with excellent communication skills
- Operating the computer- Intermediate
- MS Office – Intermediate
- Avaya/Phone Operating skills Beginner
- Fluent in Spoken and written English with effective Business Communication
- Communication in neutral accent over phone
- Active listening and probing skills
- Basic knowledge of Insurance
- Analytical skills
Shift time :
- M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift)
- Two ways cabs available uptill 25 kms from office location (Night shifts only)
Role & responsibilities
- Respond to customer queries via inbound/outbound calls and emails within defined SLAs
- Record interaction using client system with proper classification
- Refer Knowledge base and perform task as per defined process
- Follow up and closure of interactions to ensure customer satisfaction
- Passionate about customer service
- Comfortable with Rotational shifts, extended working hours and weekly offs.
- Candidate should clear the V&A and online typing tests
How to Apply for Mphasis Walk-in Drive 2025?
Interested and eligible candidates can attend the Walk-in Drive at the following venue from 26 November – 05 December 2025 (10.30 AM – 5.00 PM).
For More Details : https://www.naukri.com/job-listings-voice-customer-care-executive-mphasis-mangaluru-0-to-1-years-251125018241?src=cluster&sid=17640642423706630_6&xp=1&px=5
Venue Details :
Date : 26 November – 05 December 2025 Time : 10.30 AM – 5.00 PM
Ella,
PL Compound,
Morgansgate,
Jeppu Market Road,
Mangaluru, Karnataka