| Job Role | International Chat Support |
| Job Category | Walk-in |
| Qualification | Any Degree |
| Batch | 2020/2021/2022/2023/2024/2025 |
| Experience | 0 – 3 years |
| Salary/CTC | Best in Industry |
| Job Location | Chennai |
| Venue Location | Chennai |
| Walk-in Date | 20 & 21 November 2025 |
Detailed Eligibility :
International Chat Support – Telecom :
Requirements :
- Graduate in any stream
- Excellent written communication skills (English proficiency required) -Strong persuasion & sales aptitude
- Ability to multitask and work in a fast-paced environment
- Minimum 1 to 2 years of prior experience in sales/chat support. Telecom Billing is preferred.
- The candidates should not have any Backlogs (arrears) – Freshers Passed out year 2020 and later Only
Skills :
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficient in using CRM software and other relevant tools.
Flexibility :
- Willing to work in night shift. (2 Way Cab & Shift allowance will be provided)
- Flexible to work from office (5 days)
Role & Responsibilities :
- Customer Support :
- Engage with customers via chat to address inquiries, resolve issues, and provide information about telecom services and products.
- Maintain a high level of customer satisfaction by delivering timely and effective solutions.
- Upselling :
- Identify opportunities to upsell additional products or services during customer interactions.
- Effectively communicate the benefits of upgraded services or packages to customers, aiming to meet sales targets.
- Process Adherence :
- Follow established procedures and guidelines to ensure compliance with company standards and policies.
- Accurately document customer interactions and maintain records in the CRM system.
- Collaboration :
- Work closely with team members and other departments to ensure a seamless customer experience.
- Participate in daily meetings and training sessions to enhance skills and knowledge.
- Performance Metrics :
- Achieve individual and team performance metrics, including NPS and sales targets.
- Contribute to ongoing improvement initiatives by providing feedback on processes and customer.
- HR Screening
- Typing Assessment (WPM Test Desired score 35 WPM)
- L1 with Team Lead
- L2 with Manager
How to Apply for Prodapt Walk-in Drive 2025?
All interested and eligible candidates can attend the Walk-in Drive on 20 & 21 November 2025 (12.30 PM – 4.00 PM)
For More Details : https://www.naukri.com/job-listings-walk-in-drive-for-international-chat-support-0-3-years-prodapt-solutions-chennai-0-to-3-years-250925036649?src=directSearch&sid=17636334819167730_1&xp=20&px=2
Venue Details :
Date : 20 & 21 November 2025 Time : 12.00 PM – 4.00 PM
Venue :
Module 1,
Tower 1 (3rd Floor),
IT Special Economic Zone Chennai 1,
IT Special Economic Zone Pallavaram-Thuraipakkam,
200 Feet Radial Rd,
Thoraipakkam,
Tamil Nadu 600097
Contact – Prathigna/Kavya
Notes :
- Please carry your updated resume and Govt. Id proof and copy of this job posting/Email.
- Candidates who have attended recent 3 months please refrain from re-applying.