ZOHO Corp Off Campus Drive 2025 – Technical Support Engineers

Job Role	Technical Support Engineers
Job Type	Off-Campus Drive
Qualification	B.E/B.Tech
Experience	2 – 5 Years
Salary/CTC	Best in Industry
Job Location	Chennai
Last Date	ASAP

Detailed Eligibility :

Technical Support Engineers :

Requirements :

Should have excellent communication skills with a neutral accent.
Should have technical expertise in handling any IT helpdesk/technical support.
Should have the urge to learn new technologies and be a self-learner.
Should be ready to handle customers in all modes of communication (including calls, remote, chat, and emails).
Should be adaptable to rotating shifts across different time zones.
Should be responsible for handling a customer as a technical account manager and be a SPOC for the customers to travel along with them during their tenure with us.
Should be able to work closely with the customer and their management team to understand their business requirements, direction and be proactive in delivering solutions through our product, and ensure that the usage of the product is happening to its full potential.
Should be able to liaise between the customer and the internal teams to deliver the best to the customer.
Should be able to perform a regular health check and retention checks to keep the customer always under our visibility.
Should be able to identify opportunities and up-sell product and professional services to customers.
Should be ready to provide training, and collect reviews and case studies from customers when required.

Note : Only the shortlisted candidates will be notified of the further interview process.

All interested and eligible candidates can apply for this drive online as soon as possible using the link below.