| Job Role | Customer Service Roles |
| Job Category | Walk-in Drive |
| Qualification | Any Degree |
| Experience | Freshers |
| Salary/CTC | Best in Industry |
| Job Location | Ahmedabad |
| Venue Location | Virtual |
| Walk-In Date | 16 September 2025 |
Detailed Eligibility:
Customer Service Roles:
Minimum qualifications:
- Graduate (Any Discipline except law)
- Only Freshers are eligible
- Fluency in English & Hindi is mandatory
Preferred qualifications:
- Effective probing skills and analysing / understanding skills
- Analytical skills with a centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Responsibilities:
- Respond to customer queries and customer’s concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Why join Genpact?
- Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
- Make an impact Drive change for global enterprises and solve business challenges that matter
- Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress
How to Apply for Genpact Walk-In Drive 2025?
Interested and eligible candidates can attend the virtual Drive on 16 September 2025 (12.00 PM – 1.00 PM)
Meeting ID Details:
- MS Teams meeting ID: 450 642 141 4557
- MS Teams Passcode: hk7cL7gq